Frequently asked questions
What is Jolliment?
Jolliment turns one photo into a pack of 9 stickers. Pick a style, upload a clear photo, choose the captions you want, and generate.
Do I need an account?
No. You can start as a guest right away. Bind an email only when you want to keep your credits safe across devices.
What happens to my photo?
Your original photo is removed shortly after all related tasks finish. Cloud copies of your generated stickers are kept for up to 24 hours for download, then automatically deleted.
How long are my stickers saved?
Generated stickers auto-delete 24 hours after creation. Download them to your device to keep them.
What if generation fails?
Nothing is charged. Failed generations do not cost any credits.
How do payments work?
When checkout opens, credit purchases are handled by Paddle as the merchant of record — they process the payment, the invoice, and any applicable taxes. Top-ups are not available yet, so package prices are a preview only.
Can I get a refund?
Generated content is not refundable once it has been created, and failed generations are never charged. Unused purchased credits can be refunded within 14 days of purchase — email support@jolliment.com from the address you used and we will refund the unused balance through Paddle.
What if you shut the service down?
We would announce it at least 30 days in advance and refund the unused balance of purchased credits.
Still need help?
Email support@jolliment.com and include the task number if your question is about a specific generation.